Chitwood Dirt Yard Privacy Policy

1. Introduction

Chitwood Dirt Yard (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of everyone who visits or uses our website at https://www.chitwooddirtyard.com/ (the “Site”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using the Site or submitting any form that includes your contact information or mobile phone number, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or submit your information.

2. Information We Collect

We may collect the following types of personal information:

  • Name
  • Email address
  • Phone number
  • Business or mailing address
  • Messages submitted through contact forms
  • Usage information such as browser type, IP address, pages visited, and time spent on the Site
  • SMS consent records, including your opt-in status, date and time of consent, and the form through which consent was provided

3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide requested services.
  • Send appointment reminders, customer care messages, service updates, and account notifications.
  • Send promotional or marketing SMS messages only when you have separately opted in.
  • Improve the functionality and performance of our website.
  • Maintain security and prevent fraud.
  • Comply with applicable laws and carrier requirements.

4. SMS and Mobile Messaging

We operate an SMS messaging program for customers who have provided their express consent to receive text messages.

4.1 SMS Consent

We collect your mobile phone number and send SMS messages only after receiving your express written consent through our website forms. Consent is obtained by selecting the applicable SMS consent checkbox before submitting the form.

Consent to receive SMS messages is not required as a condition of purchasing any products or services.

4.2 Types of Messages

If you opt in, you may receive:

  • Appointment reminders
  • Service updates
  • Customer care messages
  • Account notifications
  • Promotional and marketing offers (only if separately opted in)

Message frequency varies.

4.3 No Sharing of Mobile Information

Your mobile phone number, SMS opt-in consent, and text messaging originator data will not be shared, sold, rented, or disclosed to third parties or affiliates for their marketing or promotional purposes.

We may share this information only with trusted service providers that assist us in delivering the SMS messages you have requested. These providers are contractually required to protect your information and may not use it for any other purpose.

4.4 How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and will not receive additional SMS messages unless you opt in again.

You may also contact us directly to request removal from our SMS program.

4.5 Help

For assistance, reply HELP to any SMS message or contact us using the information below.

Email: chitwooddirtyard@comporium.net
Phone: (803) 329-2515

4.6 Message and Data Rates

Message and data rates may apply depending on your wireless carrier and service plan. Message frequency varies.

4.7 Carrier Disclaimer

Wireless carriers are not responsible for delayed or undelivered messages.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law. SMS consent records are retained in accordance with applicable legal and carrier requirements.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of electronic transmission or storage is completely secure, we take reasonable steps to safeguard your information.

7. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we maintain about you.
  • Request corrections to inaccurate information.
  • Request deletion of your personal information, subject to legal obligations.
  • Withdraw your consent to receive SMS messages at any time.
  • Submit a privacy-related complaint to the appropriate regulatory authority.

8. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar technologies to improve website performance and user experience. You can control cookies through your browser settings.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. Please review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with a revised Effective Date.

Effective Date: July 27, 2026

12. Contact Us

Chitwood Dirt Yard
683 Hollis Lakes Rd
Rock Hill, SC 29732

Phone: (803) 329-2515
Email: chitwooddirtyard@comporium.net